SydneyWholesalePlants respects your privacy. This policy explains what personal data we collect, how we use it, and what rights you have regarding your information.

1. Data We Collect

• Form data: name, email address, phone number, and message content when you contact us via our website.
• Technical data: browser type, device information, IP address, and usage patterns collected through analytics tools.
• Cookies and tracking: we use session cookies and persistent cookies to improve site functionality and analyse traffic. You can disable cookies in your browser settings.

2. How We Use Your Data

• To respond to your enquiries and provide information about our services.
• To improve our website and user experience through aggregated analytics.
• To comply with legal obligations and protect our rights.

3. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who help us operate our website (hosting, analytics, email delivery). These processors are contractually bound to protect your data and use it only for the purposes we specify.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry records are kept for a maximum of 24 months after the last contact.

5. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws (including GDPR and CCPA):

• Right to access, correct, or delete your personal data.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below.

6. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. No Misrepresentation

We do not make misleading claims, use fake urgency, fabricate endorsements, or imply false affiliation with any government body, certification authority, or brand. All representations about our services are accurate and verifiable.

8. Contact Us

For privacy-related requests or questions about this policy, please contact us:

1563 Sarah Harbors Suite 309

Phone: +27(27)1617877

Email: info@sydneywholesaleplants.com

This policy may be updated from time to time. Changes will be posted on this page with an updated revision date.